FAQ.
The questions people actually ask before they hit the contact form. If yours isn't here, just ask.
What exactly do you deliver each month?+
A written scope lists it. For paid media: campaign builds, weekly bid and audience optimisation, fortnightly creative tests, monthly landing page changes and a shipped-work log. For SEO: technical fixes, content briefs, pages and links on the same cadence. Nothing is billed by the hour.
Why is the strategy done by a different company?+
Because an agency that sets the plan, runs the ads and writes the report is marking its own homework. Dashon, our sister consultancy, owns the plan and the numbers. Social Nerd builds and runs. Same founder, two companies, one point of accountability.
Do I have to use Dashon?+
No. Bring your own plan, in-house marketer or consultant and we quote a fixed price to execute it. If there is no plan and no measurement at all, we will say so and suggest a Dashon diagnostic audit before you spend.
How much does it cost?+
Paid media and SEO retainers run £1k to £5k a month. Web builds £2k to £25k. Music campaigns are priced per release. Indicative ranges are on the pricing page, and every quote is a written scope you approve before anything is billed.
How fast can you start?+
You get a fixed-price scope within two working days of the brief. Campaigns and pages usually go live within weeks, with QA before anything reaches your customers.
Who reports on performance?+
Dashon or your own analytics, not the team running the ads. We send a shipped-work log every month. The performance read comes from someone who is not paid to run the campaigns.
Can you build reports if my tracking is broken?+
Yes — but reporting only works if the data is solid. If tracking is incomplete, we’ll recommend the minimum fixes first.
Can you integrate TikTok / Pinterest too?+
Yes — we can add additional platforms once the core measurement is stable.
Can you show new vs returning purchases?+
Yes — we can report new vs returning at user level, and where ecommerce data is present we’ll break out new vs returning purchase performance.
Do I need Looker Studio?+
Not always. If you want a simple, GA4-native setup, we can build it fully inside GA4. Looker is best when you want a clean “one link” dashboard for stakeholders.
Do I need a custom subdomain for server side tracking?+
as much as it’s not needed, it’s highly recommended to make sure your gaining the benefits from first party tracking. It also helps reduces issues with cookie restrictions.
Do you support ecommerce and lead-gen?+
Yes — both. The report structure changes depending on your conversion path.
Does it work with Wix and shopify stores / websites?+
Yes — Shopify is common. We’ll map ecommerce events properly and ensure value/currency/items are correct.
How long does it take?+
Depends on complexity. A clean setup is fast. A messy setup needs QA + naming cleanup. Either way, you’ll get a clear plan up front.
Will implimenting server side tracking increase tracked conversions?+
Usually it improves reliability and reduces loss, but it won’t recover users who decline consent. The win is better data quality and stability.
Will this slow my site down?+
Often the opposite. Done well, it can reduce client-side tag load and improve performance.
Still have questions?
Start with an audit.
We answer the rest on a 20-minute debrief after your free marketing audit.