Privacy Policy
Last updated: 29 January 2026
Social Nerd UK (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website https://www.socialnerd.co.uk or engage with our services.
1. Who We Are
Social Nerd UK
Website: https://www.socialnerd.co.uk
Email: hi@socialnerd.uk
For the purposes of UK data protection law, Social Nerd UK is the data controller.
2. What Data We Collect
We may collect and process the following personal data:
Information you provide to us
-
Name
-
Email address
-
Phone number
-
Company name
-
Job title
-
Information submitted via contact forms, onboarding forms, or email
-
Any other information you choose to provide
Information we collect automatically
-
IP address
-
Browser type and version
-
Device information
-
Pages visited and time spent on site
-
Referring website
-
Cookies and similar tracking technologies
3. How We Use Your Data
We use your data to:
-
Respond to enquiries and contact requests
-
Provide and manage our services
-
Set up and manage client accounts
-
Send service-related communications
-
Improve our website and services
-
Monitor and analyse website performance
-
Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
-
Consent – where you have given clear permission
-
Contract – where processing is necessary to perform a contract with you
-
Legitimate interests – for running and growing our business, improving services, and responding to enquiries
-
Legal obligation – where required by law
5. Marketing Communications
We may send you marketing communications if:
-
You have opted in, or
-
You are an existing client and the marketing relates to similar services
You can opt out at any time by contacting us at hi@socialnerd.uk or using unsubscribe links where provided.
6. Cookies and Tracking
We use cookies and similar technologies to:
-
Enable core website functionality
-
Analyse website traffic and usage
-
Improve user experience
-
Support advertising and remarketing (where applicable)
You can manage or disable cookies through your browser settings and via any cookie consent tools used on our website.
7. Sharing Your Data
We may share your data with trusted third parties where necessary to provide our services, including:
-
Website hosting providers
-
CRM and email platforms (e.g. HubSpot or similar)
-
Analytics and advertising platforms (e.g. Google Analytics, Google Ads, Meta)
-
Accounting, legal, or professional advisors
We only share data where necessary and require third parties to protect your data in line with UK GDPR.
8. International Transfers
Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
-
UK adequacy regulations
-
Standard Contractual Clauses (SCCs)
-
Other lawful transfer mechanisms
9. Data Retention
We retain personal data only for as long as necessary:
-
To fulfil the purposes outlined in this policy
-
To comply with legal, accounting, or regulatory requirements
-
To resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you have the right to:
-
Access your personal data
-
Request correction of inaccurate data
-
Request deletion of your data
-
Restrict processing of your data
-
Object to processing
-
Data portability (where applicable)
-
Withdraw consent at any time
To exercise your rights, contact us at hi@socialnerd.uk.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against:
-
Unauthorised access
-
Loss or destruction
-
Unlawful processing
However, no method of transmission over the internet is 100% secure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Complaints
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
